#ai-gateway

briascoi Additional evidence: I completed the supported upgrade flow from Settings → Drains. The checkout reached the final confirmation, but the server rejected the upgrade with: “Only pro trial subscriptions can be modified.” At the same time, the team API reports plan=pro and status=trialing, while Billing already shows a paid USD 20 Pro invoice dated August 7. This confirms an inconsistent subscription/entitlement state on Vercel’s side. Please reconcile the billing subscription and the team entitlement. I will not retry the payment because USD 20 has already been charged.

Amy Egan It looks like your team is on the Pro plan now. AI Gateway credits are billed separately, so you should be able to purchase credits to upgrade from the free tier from the AI Gateway tab in your team dashboard. You can also configure an auto-reload amount and spend limits. Please let me know if you still have any trouble with this. I'd be happy to help you get it working for your project

Justin Harr Ah, turns our it IS outputting an vector image, the mediaType (image/png) on the returned image result is just incorrect. I'll leave this up in case it's an unknown defect but easy enough for me to work around.

Weilue Luo /v1/models working only means the gateway isreachable. since /v1/credits is also 403, vercel probably need time and x-vercel-id to dig deeper

Ryu Hi octoo, Those generation IDs and the exact UTC window are the right kind of evidence for this. Since all 31 requests completed and the main difference is latency while the resolved provider was baseten, I’d treat this as a provider/routing/capacity question first, not a prompt or request-shape issue. For the next probe run, I’d capture the Gateway metadata alongside your latency numbers: console.log(JSON.stringify(await result.providerMetadata, null, 2)) The useful fields to compare are the resolved/final provider, generation ID, whether any fallback happened, TTFT, total latency, input/outp

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Kawaki Nagisa I got a response that my 2 invoices will be refunded but I only got 1 refund invoice the other is still in paid status while the whole 1500 creds were removed so can someone from support help me expedite this bcs the support ticket got auto closed after there response I did create a follow up case : 0147h2jnlrddNrGY original case id : 01d14EiL4Dls9pih

Ryu Hi Flo, I’d avoid treating 300–700ms as expected Gateway overhead until you confirm the Gateway request is hitting the same upstream path as your direct Vertex request. For a narrow benchmark, I’d first pin the provider route so you’re comparing: direct Vertex vs AI Gateway → Vertex For example: const result = await generateText({ model: "google/gemini-...", prompt, providerOptions: { gateway: { only: ["vertex"], }, }, }) console.log(JSON.stringify(result.providerMetadata?.gateway, null, 2)) If the metadata shows a different resolved provider, a fallback attempt, or more than one provider atte