Latest Help topics - Vercel Community

Speed Insights Plus enabled by mistake for minutes — 3 invoices blocked by auto-refund limit, support can't open a case

Hi Vercel team, On Nov 9, 2026, Speed Insights was accidentally enabled on 7 projects in my Pro team (darcia2024s-projects). I noticed the add-on cost and disabled it on all 7 projects within minutes. Zero Speed Insights events were recorded. This generated 7 separate Speed...

How can I verify which Blob store an existing Preview deployment uses?

My Vercel Preview deployment uses a manually configured sensitive environment variable for a private Blob store. The Blob SDK accepts the credential, but the listing is empty, so I can’t tell which store it accessed. Is there a supported read-only way to verify the store used by...

Cannot verify dynv6 subdomain on Vercel — TXT record is publicly visible

Hello, I'm trying to connect craycity.v6.rocks to my Vercel project. I control this hostname through dynv6, but I do not own the parent domain v6.rocks. Vercel is requesting a TXT verification record at _vercel.v6.rocks, which I cannot create. I already created a TXT record at...

whyacatonsteam-9134 Hi! Just following up on this issue. My TXT verification record is publicly visible through Google DNS, but Vercel still requests verification of _vercel.v6.rocks, which I don't control. I only control craycity.v6.rocks through dynv6. Is there a way to verify my individual subdomain instead? Thanks!

Hobby Blob store suspended — need one-time export

Hello, Please temporarily unsuspend my Hobby Blob store so I can export the existing files once. I will not keep using Blob after the export. Team: ayres (slug ayres2, team_hCx15KvThCN93jKVXtplL88t) Project: ayresmep (prj_517nTorW5L1SFiMUkNhfXC4qr2ZH) Store: ayresmep-contas Store...

Request access to read-only Web Analytics API permissions beta

Could the team responsible for Sign in with Vercel permissions advise how to request access to the API-permissions private beta? We need unattended aggregate Web Analytics reporting for one production website on an existing Pro team. The aggregate API works through our...

[Urgent] Suspension Required – 50 URLs on your network used for Phishing

Hello, We have identified several phishing cases, using your services, at the following: URLs are grouped by IP block, allowing you to detect other fraudulent uses of your services more broadly. 64.29.17.3 : 64.29.17.67 : 64.29.17.131 : 64.29.17.195 : 208.91.112.55 : 216.198.79.3...

Amy Egan I've shared a link to this post with the abuse investigation team. Please use the abuse reporting form at vercel.com/abuse for future reports to ensure the team gets your report without delay

GitHub merge to main did not trigger a production deployment — no deployment record or commit status

Hello, A GitHub pull request was merged into our production branch (main), but no Vercel deployment was created for the merge commit. The existing production deployment remains available; this is a blocked release, not an outage. What happened The PR’s latest commit successfully...

Vercel support didn't reply my email

I can still log in through another sign-in method that I’ve connected, but Vercel is asking me to re-verify my account. I can’t complete the verification because my primary email address was suspended and I have no way to recover it. I’ve already emailed support and sent proof of...

Read-only interfaces for Hobby capacity and current Queue state

Which supported read-only interfaces expose remaining Hobby build/deployment capacity and exhaustive current Queue publisher, consumer, and backlog state across all regions, environments, and deployment partitions?

Request for One-Time Unpause of Hobby Project After Exceeding Fast Origin Transfer Limit

Hello Vercel Team, I'm an independent developer building CampusAI.ng, an educational platform designed to help Nigerian students access admission information, academic resources, and other student-focused tools. On November 8, 2026, I received a notification that my Vercel Hobby...

Hobby Blob store suspended — requesting temporary access to export 56 videos

Hello Vercel Team, My Hobby Blob store was suspended after exceeding the 1 GB storage limit by only about 13.26 MB. Team: SHC Team Project: qari-saghir Store ID: store_djBRqc7DMVmEr0vX The store contains 56 important student videos totaling about 1.013 GB. The application has...

All non-browser requests challenged on Hobby account (DDoS Mitigation false positive)

Hi, every request to my projects that does not come from a browser gets 403 with x-vercel-mitigated: challenge and the Vercel Security Checkpoint page. This includes my Android app's HTTP client (Dart), curl and Node fetch. It happens on two projects: truwire-api...

How can I create a protected Preview deployment without an initial Production deployment?

Hi Vercel Team, I'm using the Hobby plan and setting up a Next.js project for private testing. Project details: Team: touchline14 Project: touchline Vercel CLI: 65.12.1 Framework: Next.js Deployment Protection: Vercel Authentication enabled with Standard Protection I ran vercel...

Hobby eligibility for a private development prototype of a future commercial restaurant platform

Hello Vercel team, I currently have a Hobby account and would like written clarification before deploying a separate preview project. The project is a prototype of a future commercial platform for restaurant QR menus and ordering. At this stage, the proposed deployment would be...

Urgent — manual unsuspend of Hobby Blob store for one-time private data export (no upgrade)

Hello Vercel Team, I am requesting urgent assistance with manually unsuspending my existing private Vercel Blob store. Account details: Team: mohamed-kassim-s-projects Project: apex-book-engine-private Plan: Hobby Existing support case: CSE_01RlxpfNRCThl7xe On November 3, 2026,...

Hobby plan eligibility for a non-profit site with a donor webshop

Hi, I'm building the website for CCY Tanzania, a non-profit organisation, on a Hobby account (project: ccytanzania, ccytanzania.vercel.app). Nobody is paid to build, update or host it. I do it as a volunteer. The site asks for donations, which your fair use guidelines say is not...

Unable to Verify FreeDNS Shared Subdomain – Parent Domain TXT Verification Required

Title: Unable to verify a FreeDNS public shared subdomain on Vercel Hello Vercel Team, I'm deploying a school competition website called Clash of Cendekia and would like to use the custom domain clashofcendekia.dicionar.io. The domain dicionar.io is listed as Public in FreeDNS...

Request: allowlist Blob (app.blob.cloud) redirect URI for Vercel MCP OAuth

We are connecting Blob (app.blob.cloud), an AI agent platform, to Vercel's official remote MCP server (mcp.vercel.com) via OAuth 2.1 + PKCE with Dynamic Client Registration. DCR succeeds for localhost but returns 400 invalid_redirect_uri ("The provided redirect URIs are not...

403 Forbidden when creating a Preview deployment via Vercel API (Hobby, non-Git project)

Title: Account OWNER receives 403 when creating a Vercel preview deployment through API Hello Vercel team, I'm trying to update an existing protected preview deployment for my project rls-raphael-training-synthetic. My authenticated account, stevenventer7-1825, is confirmed as...

First non-Git POST /v13/deployments becomes Production despite omitted target

I need confirmation of Vercel’s targeting behavior for the first deployment of an existing empty, non-Git project. Project configuration: Hobby plan Existing project with standard Production, Preview, and Development environments No Git connection No custom environments...

Request to prevent Hobby team suspension: kplowodokpojosue-5369s-projects — CPU root causes resolved

Hello Vercel Support Team, My free Hobby team (kplowodokpojosue-5369s-projects) received an automated email notification warning that we reached 100% of Fluid Active CPU usage (4h 45s / 4h) and that the account will be suspended in 24 hours (November 8, 2026). We investigated and...

kplowodokpojosue-5369 URGENT UPDATE: The automated 24-hour timer just expired and our team deployments are now returning HTTP 402 DEPLOYMENT_DISABLED (Payment required). All root causes have been fixed and our code is fully static and cached on Edge CDN. Could a staff member please unpause our Hobby team (kplowodokpojosue-5369s-projects) and restore our live deployments? Thank you very much for your help!

billing

If you add a member to a Pro Team in the middle of a billing cycle and remove them two days later is their $20/mo seat prorated?

How can I safely return to Hobby after exceeding the Vercel CI quota?

Hi everyone, I briefly enabled Vercel CI to try it out and exceeded the Hobby CI quota. I didn’t realize that going over the limit could take every site on the team offline, including projects that weren’t part of the test. As soon as I noticed the outage, I upgraded to Pro to...

Request access: path-scoped bypass of system mitigations for WooCommerce REST (/wp-json/wc)

Hi Vercel team and community, Our Pro project serves a static storefront and proxies a small set of commerce routes through a Vercel Function to a WooCommerce backend. Our print-on-demand partners need to call the standard WooCommerce REST API on our domain (/wp-json/wc/v3/...,...

Downgrading from Pro to Hobby is ridiculous when previous paid usage still counts

I downgraded from Pro to Hobby yesterday, and Vercel immediately told me I had exceeded the Hobby limits because my previous Pro usage was still being counted. I already paid for that usage under Pro, so why should it prevent me from using Hobby? I contacted AI support, and it...

EvanNotFound @amyegan @anshumanb Could either of you take a look at this please? I've already tried AI support, and opening a human support case apparently involves a 2–3 week wait. I don't think paying another $20 just to downgrade safely is a reasonable solution.

Blob stores suspended – temporary unsuspend to export data?

Hi Vercel team All my Blob stores got suspended for Advanced Operations: 2052 of 2000. Most likely cause was a bulk photo upload in one app. Not my read code. The upload is stopped. Could you unsuspend them temporarily so I can export my data? Fine if they close again after....

Hobby Blob store suspended (Advanced Operations limit) — root cause fixed, requesting reactivation

Hi Vercel team, My Hobby Blob store store_79sANAGA3rETiyIs (region fra1) was suspended on 2026-11-06 at 22:03 UTC after reaching the 2000 Advanced Operations limit (status limits-exceeded-suspended). the root cause was a small personal app kept its JSON database in Blob, so every...

Container Functions: child-process isolation and local IPC support

We are evaluating a custom Node.js/V8 build packaged in an OCI image on Vercel. Before implementation, we need clarification of the supported process and IPC boundaries. For Container Functions, is a supervisor with separate producer and resolver child processes supported such...

Urgent: Vercel Blob Store Suspended — Request Data Recovery 복사

Hello Vercel Team, My Vercel Blob storage has been suspended due to Hobby plan usage limits. Project: liver-1892 Website: liver-1892.vercel.app Error: BlobStoreSuspendedError: Vercel Blob: This store has been suspended. I tried "Unblock My Account", but received: "This endpoint...

Urgent: Vercel Blob Store Suspended — Request Data Recovery 복사

Hello Vercel Team, My Vercel Blob storage has been suspended due to Hobby plan usage limits. Project: liver-1892 Website: liver-1892.vercel.app Error: BlobStoreSuspendedError: Vercel Blob: This store has been suspended. I tried "Unblock My Account", but received: "This endpoint...