I need follow up on my support issue, it's been almost 1 month

Help
1

Hi! I don’t know where else to post, but I’ve submitted a support ticket, but I haven’t heard back from customer support.

If anyone can help me, please do so.

Case number:

01092387

01097730

My issue involves two accounts, and i’ve submitted the same issue on both.

2

Sorry to hear this, @beaniesbutbetter! I’ll ping our support team, but I know that we’re going through a backlog and they will get back to you as soon as they can.

3

Thanks Pauline. It has been 6 days since your reply, and Vercel still has not responded to my support request. How long should I wait?