Hi Vercel Team, I’m reaching out because I’ve been locked out of my Vercel account for over a week and haven’t received any update on my account recovery request. When I try to sign in, I’m prompted for two-factor authentication (2FA). However, I have never intentionally enabled 2FA, set up an aut…

Hi @nafeiz , I’m so sorry to hear you’re locked out :frowning: Cases opened through the account recovery page are automatically assigned to a small, but growing, team of account recovery specialists. There’s a careful ownership verification process whenever someone requests access outside of the us…

Hi, thank you for your response and for the update. I completely understand that the team needs to carefully verify account ownership to keep accounts secure, and I appreciate the work being done to improve the process. I was just wondering if it would be possible to check whether my recovery requ…

We just shipped a new 2FA recovery option that’s much faster. If your account is eligible, you can use this method for an instant unlock: [image] New 2FA recovery option Announcements We understand that being locked out of your account is frustrating, so …

Urgent: Account Recovery Request Pending for Over a Week – Unable to Access My Account

Help

amyegan (Amy Egan) July 27, 2026, 4:52pm 5

We just shipped a new 2FA recovery option that’s much faster. If your account is eligible, you can use this method for an instant unlock:

Please give it a try and let me know if that solves it for you

Topic		Replies	Views
2FA recovery request pending since July 28 - no response after 4+ days Help	2	14	August 1, 2026
Need help: Pro account recovery request has had no response for 12 days Help account	1	31	July 22, 2026
Urgent: Locked out by unexpected 2FA — existing recovery case unanswered Help account , security	2	29	July 29, 2026
Pro account locked out by 2FA - No response after 12 days Help account	1	17	July 22, 2026
Locked out of account due to 2FA — no response to recovery request Feedback domains , account	1	117	July 7, 2026

Urgent: Account Recovery Request Pending for Over a Week – Unable to Access My Account

Related topics