Hi Team,
I’m getting an upgrade error on V0 despite having $30+ in credit. Please assist.
Hi @dezynerdeep, the $30 in question are v0 on-demand credits, which can only be used on a paid plan. As long as you’re on a paid plan, you shouldn’t see the upgrade message. Are you still facing this issue?
Can you share a screenshot after hiding any sensitive information?
I see. Since, your last payment failed our system won’t allow new payments until previous invoices are cleared.
Because we’ll need to discuss private account information, it’s best to open a support case at vercel.com/help for this. Customers on all plan types are welcome to open a new case for any billing issue.
Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.
Please let me know if you have any other questions 
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Also cancel my subscription
Hi @dezynerdeep, you should be able to get refund for the on-demand credits automatically from the chat bot. If not, please follow the instructions to create a case for it and our team will do the needful.
About cancellation, if you can’t do it from the v0 billing page right now, you will be able to do it yourself once our team resolves the invoice related issues.
Could you please raised it for me to the concern team
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