I need to know why I can’t use credits purchased in my team plan [Screenshot 2026-02-10 134422] [Screenshot 2026-02-10 133522]

Did you know there’s another category dedicated to v0 topics? A human should be here soon to help, but the answer may already be available even faster in one of these other posts. Our docs are a great place to start. [image] What is v0? | v0 Docs v0 is an AI agent that helps anyone cre…

Hi @finclusionai-3231 , welcome to the Vercel Community! I’m sorry you’re facing this issue, could you share your team slug/URL from settings by using the following link: [Team billing settings] Also, without sharing sensitive information, when did you make the upgrade to the Team plan?

Hi @ktarq37-5274 , welcome to the Vercel Community! Could you also share the team ID and other details I asked above?

Hi @ktarq37-5274 , thanks for sharing this. Are you talking about the $34 of Gifted Credits here? I don’t have the full context, could you share where did you redeem them from?

The payment was made yesterday, upgrade team has been on for 3 months now but it must have ended because of insufficient funds. [image]

Hi @finclusionai-3231 , as I understand your issue is that you had purchased the $17.21 while you were on a paid plan and you are unable to use them on the v0 Free plan? If so, this is the expected behavior on our side to prevent abuse: you need to be on a paid v0 plan to use the purchased credits. …

I purchased $20 when I ran out of credits. What abuse are you preventing asides interrupting my deliverable for the day? v0 shouldn’t be restricting accounts from credits they paid for, THAT IS ABUSE.

It is not a free plan if I paid $20 to get credits so please enable my acount so i can get back to work

As I shared previously, You need to be on a paid v0 plan (Premium, Team, or Enterprise) to use the purchased credits. If you don’t want to upgrade to a v0 paid plan, you can also request a refund for the purchased credits from Help .

I am on team plan with $40 in my account, but after having sent like 5 prompts (the rest was my own code) I get the message to upgrade to send more messages. Why? I’m already paying for them, wtf? [1000176701]

v0 is funded but it says I'm out of credits even after purchasing a team plan

Help

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I have 30 credits, when i ask the v0 ai to fix a simple but it says im out of credits.. v0	6	81	May 8, 2026
Urgent: Paid v0 Team Plan affected by Vercel account suspension and missing credits Help v0	1	19	June 2, 2026

v0 is funded but it says I'm out of credits even after purchasing a team plan

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