v0 returning 500 internal server error and listener failed during chat sessions

v0
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1

I am experiencing critical issues with v0.app that make the platform unusable.

Errors

  • Constant 500 (Internal Server Error) on GET requests:
    https://v0.app/chat/api/vm/git?cid=…
  • Error message:

Error: listener failed

  • Changes are not being applied despite multiple attempts

Current Behavior

This is clearly a platform issue because:

  • The errors are coming from the v0 backend
  • It happens regardless of code changes
  • The system fails to process actions properly

Impact

  • I made multiple attempts to fix the issue
  • Credits were consumed during these attempts
  • No changes were successfully applied
  • I had financial loss due to this issue

Requested Resolution

  1. Refund of the amount spent OR
  2. Compensation in platform credits

This issue needs urgent attention as it prevents normal usage of the tool.

I can provide screenshots if needed.

This issue caused financial loss due to unusable service.

IMG_B5FE083A-2EB2-4F2D-BD4D-E2B81E9A0DB5
IMG_B5FE083A-2EB2-4F2D-BD4D-E2B81E9A0DB51920×2560 1.5 MB

4

Hi there, sorry that you are facing this issue. You can open a Billing support case from Help to get your refund.

If you’ve already opened a case, rest assured our support team will help you as soon as they get to the ticket.

Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.