2FA logn issue says passkey not found!!!

Help
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1

Hi Vercel Support,
I’m requesting recovery of my locked Vercel account. I enabled 2FA, but my passkey verification keeps failing with the error: “Couldn’t verify your passkey. Try again.” I also don’t have my recovery codes, so I’m completely locked out.
Here are my account details for verification:
Email: [REDACTED]
Account created: [REDACTED]
Team: [REDACTED]
Phone number: I don’t know
Git provider/username: I don’t know
Known projects: [REDACTED]

Project name: [REDACTED]
Payment method:
Card: [REDACTED]
Last 4 digits: [REDACTED]
Expiry: [REDACTED]
Additionally, my account was approved for the Vercel Startup Program, which should also help verify that this is my account.
I’ve been trying to recover this account for a long time and have been unable to update or maintain my applications because I’m locked out due to this login issue. I would really appreciate it if someone could review my case and help recover my account as soon as possible.
Thank you.

2

While a member of our team prepares to jump in, you might find your answer even faster in our community resources.

4

Please do not post account verification information in a public forum. That’s a pathway for someone else to take over your account. I’ve unlisted your post to help protect your info.

For help regaining access to your account, please use the account recovery form at vercel.com/accountrecovery. That will open a ticket with the team with specialized tools to handle account verification and recovery.