please how do you guys cope with the poor support response from Vercel? Problem i was charge for v0 twice same day, i paid $30 for upgrade and the payment was valid an hour later i was asked to pay for same invoice. Current Status this has been more than 4 days i have open several cases, no one w…

This is 7 days now still no response from the Vercel Team, i am stuck on my project and my days are counting

is it possible your payment didnt go through and that is why you were being asked to pay the same invoice twice? I have not had this experience so hard to troubleshoot it fully. Is there anything you can share with the team to help show you were double charged (blurring out any sensitive informatio…

Have you got the case ID? +1 on what Sean shared here!

NOOO i was billed twice, let me share evidence, first payment went through, funny thing is my account is showing paid. you [Screenshot 2026-04-02 140352] can see they billed for V0 Seat twice. and since then till now i am unable to use the account, funny part part is that, it was my first time t…

have you reached out to billing as well? billing@vercel.com

Those ones are the worst, sent an email to them since 27th of March till date no response. i feel ghosted, i have never seen a terrible support system compared to these before. max is 3 days but this guys are taking the whole year. i feel like is a scam, this is money issue support should be prompt,…

this is 10 days and counting no resoponse from the whole vercel team @pawlean

This is yet another week @pawlean no response from your company

v0 subscription double charged and support response delays

pawlean (Pauline P. Narvas) April 6, 2026, 3:37pm 15

Sorry again for the delay! I’ll pass this to our billing team.

Topic		Replies	Views
Billed twice - and twice shows as free, multiple emails, what do I? Need to ship on V0 v0 v0	3	37	January 10, 2026
Vercel billing issue: multiple duplicate charges of $10.59 Help account , billing , pricing	1	36	March 3, 2026
Have an issue with payment v0 billing	1	60	October 21, 2025
Billing Issues with Vercel: Double Charges for Plans Help v0 , billing , vercel-agent	3	68	February 18, 2026
v0 subscription status remains free after successful payment and charges v0 v0 , account , billing , pricing	3	41	March 9, 2026

v0 subscription double charged and support response delays

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