I’m reaching out regarding a billing issue on my account. I was charged twice for my Pro plan in February 2026:
-
February 10, 2026 – $18.06 – Invoice Number: 859B38F2-0010
-
February 16, 2026 – $20.00 – Invoice Number: 859B38F2-0011
Both invoices show as paid. I’m unsure why there were two charges in the same month, and I would like this clarified and refunded if applicable.
Could you please review my account and advise on the next steps?
Thank you for your assistance.