Problem I upgraded to the v0 Team plan today, but my account is still showing as Free. Details Invoice number: GH1UXADF-001 Amount paid: $30.00 Date: March 7, 2026 Product: v0 Team plan The payment was successful and shows as “Paid” on my invoice, but my plan hasn’t updated. I’ve tried logging ou…

Hey everyone, firstly thank you for upgrading and raising this. There was an unexpected issue with one of our billing systems involved in processing the transaction, so some subscriptions were not completed successfully. The team is aware and are working through the cases that were affected. Can y…

The exact same issue here! I’m in the middle of building a web page. How do we actually get help, or is this just a place we can gripe about it?

Hey @guillaumeberry @conwatcher-9154 , I’ve replied in the other posts you replied to, thanks!

@intradayprivate-9686 update, I’ve had confirmation this has been refunded - apologies for the friction here!

The same issue occured today on my account as well @mayven . Could you please investigate? Thank you in advance (Invoice ID: QX7VLE63-0001 ).

Hi @lassewrobel-5519 , I’ll pass this onto the team to investigate.

@lassewrobel-5519 can you tell us more about what you’re seeing?

Sure, in the vercel.ai admin center>team settings>/billing V0 is displayed as “teams active, renews April 13”. admin center>team settings>/invoices shows successful purchase. Once pressing “manage”, V0 opens, but shows “free plan”. No name or value next to the V0 logo (previously there was some). V…

Issue flow: initial subscription purchase was successful, V0 team plan worked for about 30 minutes, then the team name and URL were changed in vercel.ai admin center, then V0 showed “free” again. Also, old chats are gone and now no chats are loading. I hope this helps debugging [image]

Hi @lassewrobel-5519 , I can see that your v0 Team plan was activated correctly. But, when you got to v0.app you are not able to select your team from the account switcher at top? If you see your team name in the switcher try selecting that. Let me forward this to our team.

v0 Team plan account status remains Free after successful payment

Help

amyegan (Amy Egan) March 16, 2026, 5:30pm 22

Thanks for your patience while we dug into this!

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v0 Team plan account status remains Free after successful payment

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