(edited)
Problem
I’m able to log in, but when I try to access that team, it asks me to select a paid plan. I have already canceled the subscription, yet I’m still being charged. I cannot access the team, and I haven’t used it for months, but the charges keep going through. Please cancel the subscription and issue a refund.
The AI support hasn’t been able to resolve this and I’ve been stuck in an endless loop. I’m busy, I’ve already spent too much time on this, and I’m very frustrated. Is there someone who can actually help me with this?
Billing Details
Invoice #1
- Invoice number:
Y1ZPJUTM-0004 - Receipt number:
2597-6899
Invoice #2
- Invoice number:
OSCI87CK-0004 - Receipt number:
2265-1120