#account-access

Need help: Pro account recovery request has had no response for 12 days

Hello Vercel team, I'm a Pro customer and I'm currently locked out of my Vercel account because I no longer have access to my 2FA device or recovery codes. I can still authenticate successfully through GitHub, but Vercel requires the 2FA code before allowing access. I submitted...

Pro account locked out by 2FA - No response after 12 days

Hello Vercel team, I'm a Pro customer and I'm currently locked out of my Vercel account because I no longer have access to my 2FA device or recovery codes. I can still authenticate successfully through GitHub, but Vercel requires the 2FA code before allowing access. I submitted...

My worst nightmare is playing out and I have no idea what to do - can't reach anybody at vercel

My vercel account got compromised; removed my social logins, disconnected github connection, removed pass keys and logged out of all sessions/clis. I run a very small agency; and it is the only source of income for me and my wife. I have lost 3 clients since this all went down...

Vercel deployment blocked because commit author does not have contributing access on Hobby plan

I’m unable to deploy my project and getting this error: The Deployment was blocked because the commit author does not have contributing access to the project on Vercel. Hobby teams do not support collaboration. Please upgrade to Pro to add team members. Problem I’m the only team...

URGENT: Locked out by unexpected 2FA — production access blocked, proof submitted

Hello Vercel Support, I am completely locked out of my account because I am being prompted for a two-factor authentication (2FA) code that I do not have access to and did not knowingly set up. This is now blocking production work, and I need urgent help regaining access. Account...

Urgent — Please disable 2FA on my verified Vercel account

Hi Vercel Team, I am posting from a secondary account because I am completely locked out of my main Vercel account after losing access to Microsoft Authenticator and therefore to my Vercel 2FA codes. I have already completed the official account recovery procedure and replied to...

tatamemaster.com.br stuck "linked to another account" despite fresh TXT codes

Hi Vercel team, I'm trying to add new subdomains of \tatamemaster.com.br\ to a project in my team "criandogames' projects", but every new subdomain I try fails verification with: This domain is linked to another Vercel account. To use it with this project, add a TXT record at...

Lost access to Vercel 2FA — no response since July 6 (Case s6Lr7wDcKKmn7gdf9-1EwOE)

Hi Vercel Team, I lost access to my two-factor authentication method (my passkey was accidentally deleted) and I do not have my recovery codes. I submitted a full account verification request to Vercel Support via email on July 6 with all the required information (email, account...

Need my account unpaused

My monthly limit has been already reset a year ago, i need my account to be unpaused so that i can continue my hobby plan and continue working with it! Thanks

Failed deployment from unknown username

I received a 'Failed deployment' email referencing a GitHub username I don't recognize attempting to deploy to my project. My repo is private with zero collaborators, and my Vercel team has no other members. My local git history shows nothing unusual. Can you tell me what...

Help recovering account

Hi, I'm having trouble logging into my account, i made this one for the sole purpose of creating this post and seeking help. The domain through which my email is registered has expired, and i no longer have access to that email which means that I can't receive the confirmation...

New Account Registration Catch 22

I just joined a new company and have attempted to sign up and join their workspace with my new company email. However, since I'm using the same github account as my existing personal Vercel account, when I attempt to connect the accounts (personal email + work email) - nothing...

Vercel is literally unusable including CI/CD builds blocked due to reaching Fluid active CPU limits

I do want to solve this behaviour by pushing a fix to my site which will indeed reduce the fluid active cpu usage and bring the account within the limits again. But even the deployments are blocked and hence I am not able to make new deployments I want to get my account unblocked.

Why adding multiple GitHub accounts to Vercel fails or breaks existing deployments

Problem I have a GitHub account that was authorized years ago and correctly deploying to Vercel on push. I wanted to use my personal GitHub account for a new project, but adding a second account is causing issues. Current Behavior Clicked the Add GitHub Account button. Signed in...

i got ddosed

i got ddosed and now my edge request are 5million and i cant run my website how can i fix?

Title: Fair Use clarification - internal-only admin tool feeding a separate commercial product

Hi all, I'd like to clarify whether a specific setup falls under "commercial usage" as defined in the Fair Use Guidelines, before deploying on Hobby. Setup: \- Project A (planned for Hobby): an internal admin panel, accessible only to me/my team. No public visitors, no external...

Student Verification with Separate Education Email - Login Access Concern

I have a question regarding student email verification on an existing v0 account and potential account access implications. What I did: I have an existing v0 account originally created and logged in with my primary email. Later, I used a separate education/student email (from an...

Challenging to Add Payment Method to Add v0 Credits

Hi, Anyone have a clue as to what to do about the following? In V0, with a Team Plan, I'm trying to add credits. I've put in a couple of credit cards and a bank as potential payment methods, (all of which I know are good), but when I try to select any of them to add them, I get...

I unable to import a project and go to another page

Hi. After signing in, I cannot import a project. Dev console says it is react.dev/errors/441 . When I try to go to another page (eg. account settings), I see that the page is unavailable; additionally, I see react.dev/errors/310 . How can I fix it? Also, I can not submit a report...

Can't see my projects in the Dashboard

When I log in into my account, it throws this error Its supposed to show my projects I also leave the errors from inspect element I tried logging in on a different account and it works.only this account has problems

I can't log in to my account to delete the project.

Hello Vercel support team, I had an account linked to my GitHub that was permanently deleted. However, the project flashdelivery-app.vercel.app remains online and active. When I try to log in using GitHub, the system indicates that the account no longer exists—confirming the...

Urgent - 2FA Login Issue

I am locked out of my Vercel account. I signed up with email and never set up 2FA on my Authenticator app, but there must have been a mistake because now, whenever I log in, I am prompted to sign in with 2FA or recovery codes. I have access to the email address and the GitHub...

Workspace suspended after Pro expired - Unable to downgrade to Hobby

Hello, My Pro subscription expired and my workspace was suspended. I don't want to reactivate Pro. I only want to downgrade back to the Hobby plan. There are no outstanding invoices (Total Due: $0.00), but there is no "Downgrade" option in Billing and all my projects are paused....

Unable to connect GitHub account to Vercel for project creation

Hello, I cannot add my GitHub account, even if the application is fully installed. Problem When I want to create a new project on Vercell, I cannot add a GitHub account and connect it to it, I always go to the page of settings of Vercel App, I allow access to all repisotories on...

Locked out of the Vercel account that owns my live project — GitHub login, can verify ownership

Hi all — hoping for a pointer, and if any Vercel staff sees this, a look at my case. THE SITUATION I've lost access to the Vercel account that owns my live production project (serves drfolios.com, shown in deploy emails as "Haigreeva's projects"). The account was created via...

Need help with my account for refund has been 3 weeks and no response from customer service

Frontend cx for travel app is not fixed. Not able to accept ig reels and YouTube links Worked once and stopped working - in debugging loop

Request to unpause my Hobby account - Exceeded limits due to MCP misconfiguration

Request to Remove or Make Private a Publicly Indexed v0 Design from Google Search

Hi Team, I recently discovered that one of my designs created on v0 is appearing in Google search results. The design link is: v0.app/t/qUqu3zaSnf7 The problem is that this page contains a large amount of incorrect information, including OCR-generated hallucinations and...