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Jondkennedycom 6167 Still nothing pretty disappointed with the support and registration they do not answer and its probably going to cost me my job today
Oynickj Hi - huge apologies for the delay, and we hear you. We’re working our way through the caseload – we have a small (but growing) specialist team that can help (account compromises require careful ownership verification) and are building system improvements to make it faster across the board. We're escalating the case numbers you provided now...
Amy Egan I found your case and confirmed it's assigned to the right team. They have access to specialized tools to help with account verification and recovery. It's better to use the account recovery form rather than email to ensure the team has all of the info they need to solve your case as quickly as possible. However, there is no need to open a new case now since you already have one open. Thanks for your patience while the support team works through cases that were opened before yours Note: I redacted some info from your original post to keep your account safe as these posts are public
Amy Egan Following up to confirm you're able to access your account now. It looks like the support team solved your case a couple of days after my last message, but please let me know if you're still having any trouble with it
system Hi there! I'm just a bot here to share some info that might help you before a human arrives. If your account is eligible, you can use our new self-service recovery flow: Go to vercel.com/login Choose to sign in using the email + one-time password (OTP) option. Select Use another sign-in method Verify your identity using the GitHub, GitLab, or Bitbucket account previously linked to your Vercel account Follow the remaining prompts to complete the recovery process If you've ever set up a passkey, possibly on another device, you can use that to get back into your account and update 2FA settings yo
getcontentmorph Did you get a response - I am in the same boat
Amenjouini18 9915 same goes here guys, im so extermly furious regarding this situation and the lack of care we are giving. I'll actually delete my account the moment I get access into my account, I can't stand to face a problem that I have NOT EVEN MADE IT MYSELF. Vercel team you really suck...
