#account-access

Ingmar Nl 1734 @jacobparis can you help me out?

Ingmar Nl 1734 i got a reply but after that i heard nothing again! please come back to me for help

Ingmar Nl 1734 @amyegan can you maybe help me out?

system Hi there! I'm just a bot here to share some info that might help you before a human arrives. If your account is eligible, you can use our new self-service recovery flow: Go to vercel.com/login Choose to sign in using the email + one-time password (OTP) option. Select Use another sign-in method Verify your identity using the GitHub, GitLab, or Bitbucket account previously linked to your Vercel account Follow the remaining prompts to complete the recovery process If you've ever set up a passkey, possibly on another device, you can use that to get back into your account and update 2FA settings yo

Admin 96568749 Hello Vercel team, Following up on this request as it has now been 2 days and I have not yet received a response from a human team member. My previous iPhone, which contained the authenticator used for Vercel 2FA, broke and is no longer accessible. I have already replaced it with a new iPhone, but I no longer have access to the Vercel 2FA codes from the old device. The GitHub username linked to the affected Vercel account is jemetres, and I still have full access to that GitHub account. I have already submitted the official 2FA recovery form and do not want to create a duplicate recovery reque

system Hi there! I'm just a bot here to share some info that might help you before a human arrives. If your account is eligible, you can use our new self-service recovery flow: Go to vercel.com/login Choose to sign in using the email + one-time password (OTP) option. Select Use another sign-in method Verify your identity using the GitHub, GitLab, or Bitbucket account previously linked to your Vercel account Follow the remaining prompts to complete the recovery process If you've ever set up a passkey, possibly on another device, you can use that to get back into your account and update 2FA settings yo

Daniel Concha I received an automated follow up email, and coincidentally now I can access my account

system The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points. vercel.com/docs/domains/troubleshooting

Pawelmroczek6 6823 pmrapiddeliverydopracowana-2.vercel.app

Ideationpeople resolved! thanks

system Hi there! I'm just a bot here to share some info that might help you before a human arrives. If your account is eligible, you can use our new self-service recovery flow: Go to vercel.com/login Choose to sign in using the email + one-time password (OTP) option. Select Use another sign-in method Verify your identity using the GitHub, GitLab, or Bitbucket account previously linked to your Vercel account Follow the remaining prompts to complete the recovery process If you've ever set up a passkey, possibly on another device, you can use that to get back into your account and update 2FA settings yo

system Hi there! I'm just a bot here to share some info that might help you before a human arrives. If your account is eligible, you can use our new self-service recovery flow: Go to vercel.com/login Choose to sign in using the email + one-time password (OTP) option. Select Use another sign-in method Verify your identity using the GitHub, GitLab, or Bitbucket account previously linked to your Vercel account Follow the remaining prompts to complete the recovery process If you've ever set up a passkey, possibly on another device, you can use that to get back into your account and update 2FA settings yo

AayZen Thanks for the information. I’ve already tried the self-service recovery steps mentioned above. I can successfully sign in through my previously linked GitHub account, but Vercel still asks for the 2FA code afterward. Unfortunately, I no longer have access to my authenticator, and I don’t have a passkey or recovery codes. I have already submitted the 2FA recovery request and received case #01563224. I also accidentally submitted it a second time and received #01577866. Could a member of the support/security team please review my existing recovery case and help me complete the ownership verific

system Hi there! I'm just a bot here to share some info that might help you before a human arrives. If your account is eligible, you can use our new self-service recovery flow: Go to vercel.com/login Choose to sign in using the email + one-time password (OTP) option. Select Use another sign-in method Verify your identity using the GitHub, GitLab, or Bitbucket account previously linked to your Vercel account Follow the remaining prompts to complete the recovery process If you've ever set up a passkey, possibly on another device, you can use that to get back into your account and update 2FA settings yo

Miroslaw Koziarski Hello, I’m following up on this case, which has been awaiting a response since September 3. I would appreciate it if a Vercel Support representative could review the issue. I am currently unable to proceed with setting up my production environment because the Pro Trial confirmed as unused by the Vercel Agent cannot be activated. Thank you.

Amy Egan This is essentially how it's designed now, actually! 😃 You can have multiple teams on one account and easily switch between them without changing logins. And accounts can have multiple email addresses if needed for different teams. I hope that helps!